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Terms of Purchase

1 Terms and conditions

Catalog orders will only be accepted from individuals of the Russian Federation, the age of 18. Checkout, notifies its full and unconditional agreement with the contents of the order and consent to the conclusion of the contract in accordance with these terms and conditions of the order. By placing an order (in accordance with Part. 2 tbsp. 158 of the Civil Code) in SP Teplyaova RN (BIN 310,565,811,800,499, legal address: 460048, Orenburg, Victory Avenue, 166/1, 413 apartment), then - "Operator "on the phone, internet, fax, mail or through sms-message, you give the Operator consent to processing of personal data (including surname, first name, middle name, address, telephone number, fax number, email address, date of birth, sex, nameplate data, as well as other information I have said), including any actions (operations) in respect of the use of automation or without the use of such funds to my personal data, including the collection, recording, classification, accumulation, storage, update (update , change), extraction, use, transfer (distribution, provision of access), depersonalization, blocking, deletion, destruction of personal data in accordance with Article 3, Article 9, Article 15 of the Federal Law "on personal data" of 27.07.2006 (hereinafter - the "Law"), the purpose of sending catalogs and promotion of the seller of goods on the market, for marketing purposes and for other commercial purposes, of certain activities in the Charter Operator, as well as on the transfer of personal data to any third party in the territory of Russia and cross-border transfer in accordance with Article 12 of the Law. Checkout, you agree that the operator under its responsibility may authorize the processing of personal data to any third party at its discretion, subject to the requirements of Article 6 of the Act, including the implementation of such a person privacy and personal data protection. In this case, consent to the processing of personal data and the other above steps provided by you without limit its validity. According to claim 5, Article 21 of the Law, this consent may be withdrawn only upon written notice of the Operator not less than 180 days prior to the date of termination of the use of those operators (agreement between you and the Operator). Checkout, you also agree that registration on the website of the Operator (www.bonprix.ru) and / or ordering goods from the Operator with the familiarity with this text is in accordance with paragraph 1 of Article 9 of the Law sufficient form of consent to the processing of your personal data. This form allows you to confirm the agreement of your consent, and the writing or other evidence to further confirm your free will to the Operator will not be required. Checkout, you confirm that your consent is informed and conscious. Checkout, you also agree to receive advertising and information from operators on telecommunications networks, including the Internet, in accordance with Article 18 of the F3 "On Advertising" from 13.03.2006g.

Seller - SP Teplyaova RN (hereinafter - the Company).
The fact of placing an order indicates your acceptance of the terms of the order as a whole.
Goods are sent via Federal State Unitary Enterprise "Russian Post".

2 Processing and delivery times

Order processing begins immediately after its receipt. The offer is valid only if the product. With all of the things you have ordered in stock Your parcel is sent the next day after placing your order. If any of the ordered items at the time of placing the order is not in stock, your delivery will be completed and shipped out within 3 - 4 weeks. If during this time the missing item had not arrived at the warehouse, the parcel is generated and sent without it, not to increase the waiting time of your order. Things came to a warehouse after administration of the first parcel will be sent separately as income from the company. The total period during which the entire order can be formed is a maximum of 8 weeks. If the specified time period, ordered item arrived at the warehouse, you will be notified of the fact that this product can not be delivered.

Your package is delivered to the Russian Post in your post office specified during the order process. Shipment Order in Russia usually takes 2-4 weeks, depending on the region where they live. The Company shall not be liable in case of breach of these terms by the Russian Post.

Once your package reaches its destination, you get a notice from the nearest post office and you can receive your order. Your package is stored in the post office within 30 days, but only within 5 working days of sending stored in the post office for free. Responsible for keeping order bears a post office on the basis of the Rules of the Postal Service. Storage costs in excess of the Rules of the period of delivery. If you do not pick up your order in a timely manner, the parcel will be returned to the sender. SP Teplyaova RN is not responsible for any failure to perform its obligations in cases of force majeure, changing customs procedures, as well as for delay in delivery of items of the Federal Customs Service, Post of Russia, as well as other deliveryman.

3 Production Order

Delivery of goods is carried out exclusively within the territory of Russia and the CIS at the address specified during checkout. For the successful delivery of an order you need to specify exactly all the details of the address, especially the correct postcode.

When you receive your parcel in the post office, it is recommended in the presence of the worker-mail to verify the integrity of the outer packaging, weigh it and make sure that sending the correct weight. It is also desirable to open the parcel and check the contents of the bill, invoice, located inside the parcel. In the case of non-content-account invoice, you need to make a statement and an act which must be signed by you and the employee address. A copy of the copy of the payment receipt, a copy of the invoice, bill of lading, and free-form application should be sent to the Company (IP Teplyaova RN, legal address: 460048, Orenburg, Victory Avenue, 166/1, 413 apartment). Failure to comply with these conditions, the claim about the incompatibility of the amount actually received the goods account, the invoice will not be accepted. In the case of underinvestment goods according to these documents, its value is returned to you by postal order or other convenient means for the client.

4 Payment

Send order occurs after 100% payment. Payment is accepted through partner ROBOKASSA (one of the leaders to receive payments). Accepted all known payment options including: payment cards Visa, MasterCard, Maestro; Billing Internet Banking; Payment in retail Euronetwork and Messenger; Electronic Money Yandex Money, Webmoney, Ruble VKontakte, MoneyMail; RBK Money; TeleMoney; Instant payment terminals QIWI, Kassira.net, Mobile Element, JCB, Absolutplat, Pinpay.

The sum of one order should not exceed 20 000. We sincerely hope for your understanding and we ask you not to order more goods than you can redeem.

  5 Returns

If you have ordered products do not suit you, you can return them within 14 days after receiving the package via Russian Post. Refund must issue as a valuable parcel and send to: SP Teplyaova RN legal address: 460048, Orenburg, Victory Avenue, 166/1, 413 apartment Returns sent to another address can not be processed. Sending parcels is carried out by the purchaser. This product should not be sent COD. Responsible for the goods before delivery lies with the buyer.

Remember that the goods can be accepted only if it is sent back unused and in original packaging with the completed application form for a refund. Goods supplied, must be returned in the kit. To return received goods purchased only IP Teplyaova RN and only on the individual who made the original booking. The company carries out a refund to the Buyer only if the terms and requirements for return of products specified in these service conditions.

Application for refund will be considered within 10 days from the date of its receipt. The cost of returned goods in the catalog (without service charge) will be sent to you by postal order or at your disposal transferred to your personal customer account Hand-Gold.com to pay for your next orders. The cost of service charge and postage costs associated with obtaining the Purchaser is not refundable.

6 Features Order

Please do not forget that the responsibility for the correctness of the selected article and size rests with you as the buyer.

According to the rules of the Company's client can only have one registered customer number. Upon detection of duplicate client numbers The Company reserves the right to block a second and a client number.

Buyer is solely responsible for the provision of reliable information and personal data, as well as to update the personal data in case of any changes. In case of providing false information / false data the Company does not assume any responsibility for the fulfillment of obligations, as well as to third parties personal data which have been wrongly (or otherwise) are listed as private (personal) data of the Buyer, or have been used last. In case of submission to the Company of claims related to the processing of personal data of third parties, in connection with the provision of false information by the Purchaser and personal data, as well as, in the case of the Company in this regard damages Buyer compensates for these losses under the first requirement of the Company.

Seller reserves the right to refuse the processing of future orders in case of unfair behavior of buyers (eg, in the presence of previously existing precedents rejection of redemption orders delivered, failure to submit personal data when you return damaged goods or goods by the buyer of used and so forth.) .

All goods are certified according to the requirements of the Russian legislation. The warranty period for all products is 6 months from the date you receive the parcel with this product.

If you have any additional questions, please call .: +7 (3532) 511-510; +7 (3532) 27-50-46

These Terms of Service are the conditions of the contract of sale concluded between you and the SP Teplyaova RN This offer is valid on the purchase of goods only in case of availability of goods in stock.
Catalogues are available exclusively for the purpose of compliance with the requirements of the Civil Code p.2 st.497 to inform consumers about the products sold remotely, and are not intended for sale.

Contact Address: SP Teplyaova RN, 460048, Orenburg, Victory Avenue, 166/1, 413 apartment

Last modified on Tuesday, 14 October 2014 06:51


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Dear customer, welcome You to our online shop Hand-Gold.com. To offer the best Orenburg Downy Shawls and other Articles of Pooh Board game Backgammon and Chess handmade from precious wood. Each product is individually tested for quality and compliance with the selection criteria in online store Hand-Gold.com.

The online store will use a flexible pricing policy. Basically all rates at which customers purchase goods below market. Administration carefully monitors the average market price and tries to pricing policy such that the goods were set lower prices than the competition. If you find lower prices than our online store, write here, with a link to the product where it is cheaper than ours.

Any item can be returned if it does not meet your expectations, more can be read here. Because complied with all laws and the terms of trade, all the provisions of law on protection of consumers ' rights are respected. For more information, you can contact us in any convenient communication tool.

Take advantage of the feedback. Write the letter on e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. . To call by phones: +7 (3532) 511-510; +7 (3532) 27-50-46

Send the letter by mail to the legal address: 460048, , Orenburg, Victory Avenue 166/1 square 413. The actual store address: 460050, , Orenburg, street Field 3